CCNP Certification CIT Cisco Internetwork Troubleshooting
 The CCNP Certification consists of Four Courses
- CIT Cisco Internetwork Troubleshooting
- BCMSN Building Cisco Multilayer Switched Networks
- BSCI Building Scalable Cisco Internetworks Curriculum
- BCRAN Building Cisco Remote Access Networks Curriculum
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Training for Preparation of Cisco CCNP™ Certification Exam CIT on CD-ROM
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Cisco™ Internetwork Troubleshooting Curriculum (CIT) on CD-ROM and book
Details
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ng20341
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$645.00
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Building Cisco™ Multilayer Switched Networks (BCMSN) on CD-ROM and Book
Details
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ng20321
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$645.00
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Building Scalable Cisco™ Internetworks Curriculum (BSCI) on CD-ROM and Book
Details
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ng20411
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$645.00
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Building Cisco™ Remote Access Networks Curriculum (BCRAN) on CD-ROM and Book Details
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ng20331
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$645.00
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Complete CCNP CBT Training on CD
Covers all four Exams: and CCNP Library
Special save over $1400.00 demo
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ncnpk
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$1100.00
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CIT CCNP Training CBT CD Course Certification Overview
The Cisco™ Internetwork Troubleshooting Curriculum CBT (CD-ROM) teaches students how to baseline and troubleshoot an environment using Cisco™ routers and switches for multiprotocol
client hosts and servers. This is an advanced course that shows networking professionals troubleshooting processes on Cisco™ Routers and Catalyst Switches. This curriculum consists
of five Skill Builder courses with simulated exam questions:
Certification Requirements Taken together, the five parts of Cisco™ Internetworking help candidates prepare for the CIT, which is part of the Cisco™ Certified Network Professional (CCNP) Program.
Audience
This series is aimed at network systems analysts and maintenance personnel responsible for troubleshooting network problems. Prior to taking this course, students must have LAN switch
and Fast Ethernet skills and knowledge. In addition, they should have job experience working with routers and a background in LAN switching technology.
The CIT Course contains the complete course material listed below. (Parts 1 through 5)
Course Contents for part 1
Unit 1: Support Resources for Troubleshooting - Duration: 2 - 3 Hour(s)
Select the benefits of network monitors and protocol analyzers for troubleshooting.
Select the factors of network management systems for troubleshooting.
Match Cisco™ Connection Online (CCO) troubleshooting tools with their corresponding benefits.
Select the benefits of CCO infrastructure.
Match CCO resources with their corresponding benefits.
Sequence the steps for preparing to place a request to Cisco for technical service and support.
Unit 2: Troubleshooting Methods - Duration: 2 - 3 Hour(s)
Identify causes for internetwork connectivity and performance problems.
Sequence the steps for a basic problem-solving model.
Sequence the steps to define an internetwork problem.
Select the purposes of the fact-gathering stage of the problem-solving model.
Select benefits of systematically considering possibilities based on facts gathered in the problem-solving model.
Match action plan methods with their purposes.
Select the guidelines for implementing an action plan.
Sequence the steps to evaluate results of implemented action plans.
Select the guidelines to be followed during the iteration stage of problem-solving model.
Select the benefits of documenting problem resolution.
Unit 3: Identifying Troubleshooting Targets - Duration: 2 Hour(s)
Select troubleshooting targets within the data-link layer.
Use the clear counters command to ensure that the interface packet statistics information is current.
Identify the characteristics of the show interfaces command.
Use the show interface ethernet command to display the Ethernet interface diagnostic output.
Use the show interfaces token ring command to display Token Ring interface output.
Use the show controllers token command to display controller diagnostic output.
Use the show interfaces fddi command to display the FDDI diagnostic output.
Use the show interfaces atm command to display ATM diagnostic output.
Identify common protocol characteristics.
Use the show cdp neighbors command to display information about directly connected Cisco devices.
Sequence the steps to transfer data using a connection-oriented protocol.
Sequence the steps in a TCP/IP three-way handshake.
Sequence the steps in a Novell client server connection request and response.
Sequence the steps in an Appletalk service request and response.
Identify data-link frame formats for a given data-link frame.
Match with their characteristics the common Cisco-supported routing protocols used for creating internetworks.
Course Contents for part 2
Unit 1: Applying Cisco Troubleshooting Tools - Duration: 3 - 4 Hour(s)
Select the Cisco-specific troubleshooting commands used to monitor network performance.
Identify the functions of the routing and switching processes.
Match router platform-specific switching processes with their descriptions.
Sequence the steps of the packet flow when it arrives at a 7000 series router Ethernet interface.
Sequence the steps that a packet follows when fast switched by a router.
Sequence the steps that a packet follows when autonomously switched by a router.
Sequence the steps that a packet follows when silicon switched by a router.
Identify the processes handled by the Route Processor.
Identify when the debug command is appropriate.
Identify commands that employ log error messages.
Match the test characters in the ping response output with their descriptions.
Identify problems with the traceroute and extended traceroute commands.
Identify types of information needed to receive technical support.
Identify the attributes of buffers and queues.
Match show commands with their appropriate display functions.
Identify core dump commands used for a malfunctioning router or a router that crashes.
Unit 2: Solving Campus TCP/IP Problems - Duration: 3 - 4 Hour(s)
Match the IOS commands with their functions.
Sequence the TCP/IP isolation steps.
Sequence the TCP/IP isolation steps for the Windows NT/95 environment.
Select the problems associated with offnet inaccessibility.
Select the problems associated with network inaccessibility.
Select the problems associated with host/service inaccessibility.
Select the problems associated with disconnection.
Select the problems associated with duplicate routing and reachability.
Select the problems associated with redistribution.
Identify the problems associated with the symptom of an unreachable target.
Identify the problems associated with connecting to target hosts.
Identify the problems associated with the symptom of a non-IP address.
Sequence the steps to resolve the no default gateway problem.
Perform the steps to resolve a misconfigured subnet mask problem.
Perform the steps to isolate a remote downed router.
Perform the steps to resolve the misconfigured access list.
Perform the steps to resolve a discontinuous network problem.
Perform the steps to resolve the unconverged routing problem.
Perform the steps to resolve a workstation problem.
Sequence the steps to resolve a Windows NT/95 no default gateway problem.
Perform the steps to resolve the misconfigured IP address problem.
Perform the steps to resolve the NetBEUI setup problem.
Select the commands to troubleshoot the access device symptom on other remote hosts.
Select the commands to troubleshoot the traffic and routing symptom.
Select the commands to troubleshoot the multirouting protocol symptom.
Sequence the steps to troubleshoot the inaccessible services symptom.
for part 3
Unit 1: Solving Novell Networking Problems - Duration: 3 - 4 Hour(s)
Sequence the steps to troubleshoot network problems.
Select the ping command that is associated with the Novell IPX server.
Match the IPX show commands with their functions.
Match the IPX debug commands with their functions.
Sequence the steps to isolate problems in NetWare networks.
Select the problems associated with a client not being able to communicate with a local server.
Select the problems associated with a client not being able to communicate with a remote server.
Select the problems of SAP updates not being propagated by a router.
Perform the steps to analyze the configuration of a router.
Perform the steps to analyze mismatches in router configuration.
Perform the steps to restore a nonfunctional router interface.
Perform the steps to isolate a misconfigured access list.
Resolve a backdoor bridge problem between segments.
Perform the steps to resolve a duplicate network number problem.
Sequence the steps to resolve a client and server connectivity problem.
Sequence the steps to resolve a timer mismatch problem.
Sequence the steps to isolate a SAP update problem when Novell servers are not sending SAP updates.
Sequence the steps to resolve an SAP processing problem.
Perform the steps to resolve a GNS reply problem.
Perform the steps to troubleshoot Novell IPX network problems.
Perform the steps to troubleshoot Novell IPX problems on a router network.
Unit 2: Solving AppleTalk Internetwork Problems - Duration: 3 - 4 Hour(s)
Match common AppleTalk show commands with the information they display.
Select the commands used to identify NBP services registered by the router using Cisco IOS Release 11.1 or newer.
Select the debug commands used in an AppleTalk environment.
Sequence the steps to isolate problems in an AppleTalk network.
Sequence the steps to correct route flapping when services drop unexpectedly.
Select the problems that are indicated when services are visible but users cannot connect.
Select the problems that are indicated when services are intermittently available.
Select the possible problems that are indicated when users cannot see zones or services on remote networks.
Select the problems indicated when services in a network are not visible outside that network segment.
Select the problems that are indicated when the zone list changes each time the Chooser is opened.
Select the problems that may cause zones and services to be missing from the Chooser.
Sequence the steps to verify and correct invalid zone names in the routing tables.
Select the problems that are indicated when an interface fails to initialize AppleTalk.
Select possible problems that would cause an EIGRP router to be stuck in active mode.
Identify problems that would cause Macintosh clients to have difficulty connecting to servers in an AppleTalk EIGRP environment.
Identify problems that would cause EIGRP routers to have trouble establishing neighbors properly.
Select the problems that might cause EIGRP routes to be missing from the routing table in an AppleTalk network.
Perform the steps to improve network performance.
Select the problems that might cause slow performance from a dial-in connection.
Identify problems that might prevent an ARA client from connecting to an ARA server.
Select the problem that causes an ARA connection to hang after issuing the Communicating at..message.
Perform the steps to correct problems with mismatches in cable range and zone name configuration.
Perform the steps to determine if duplicate network numbers exist.
Select the rules that must be followed to ensure Phase 1 and Phase 2 network compatibility.
Perform the steps to check for increasing ZIP requests.
Perform the steps to stabilize AppleTalk routes.
Perform the steps to diagnose access list problems.
Perform the steps to troubleshoot AppleTalk zone configuration problems.
for part 4
Unit 1: Solving Catalyst Problems - Duration: 3 - 4 Hour(s)
Match the CiscoWorks for Switched Internetworks (CWSI) management applications with their functions.
Match the RMON groups with their associated purposes.
Perform the steps to indicate the Catalyst hardware status.
Select the most common network cabling problems given installation of a new campus cable plant.
Match the Catalyst modules with their functions.
Select the internal hardware components that are checked during power-up self-test.
Perform the steps to verify directly connected neighbors.
Perform the steps to provide essential information about the Catalyst system settings.
Perform the steps to provide information about the Catalyst configuration.
Perform the action to enable the SPAN function.
Perform the steps to display details about the spanning tree for a specified VLAN.
Perform the steps to troubleshoot port per VLANs trunk information.
Perform the steps to set for display the syslog error messages.
Perform the steps to configure VTP.
Sequence the steps to isolate a Catalyst problem.
Select the characteristics of switching that distinguish it from legacy bridging.
Select instances that indicate a looped condition.
Select the problems that could prevent the Catalyst switch from communicating with local devices.
Select the problems that could prevent the terminal or modem connection from communicating with the Catalyst switch.
Select the problems that could prevent the server from communicating with the Catalyst switch.
Select the symptoms that indicate a bottleneck in network performance.
Sequence the steps to perform ISL Frame encapsulation.
Match the ISL frame encapsulation fields with their contents.
Select the layer of the OSI model that VTP protocol performs.
Sequence the steps to correct a power supply problem.
Sequence the steps to correct an IP module problem.
Sequence the steps to correct an IP module cabling problem.
Perform the steps to reconfigure the terminal/console port to match the RMS on the Catalyst switch.
Perform the steps to reconfigure IP addressing.
Perform the steps to correct a server to remote communication problem.
Perform the steps to configure the VLAN.
Perform the steps to ensure that VLANs on both sides of a trunk match.
Perform the steps to ensure that there is proper trunking.
Perform the steps to select the commands in the troubleshooting process for VLAN switching problems.
Perform the steps to select the commands in the troubleshooting process for network looping problems.
Perform the steps to troubleshoot for VTP functionality between local and remote VLAN nodes.
Perform the steps to appropriately manage workgroups into VLANs.
Perform the steps to reset a lost password.
Unit 2: Troubleshoot VLANs on Routers & Switches - Duration: 3 - 4 Hour(s)
Identify the characteristics of VLANs.
Match each VLAN Layer mechanism with its function.
Select the design issues crucial to VLAN troubleshooting.
Match each show command with its function.
Match each debug command with its function.
Sequence the steps to isolate a VLAN problem.
Select the problems that could cause slow VLAN performance.
Select the problem associated with a VLAN that is inoperative after configuration is completed.
Identify problems associated with local VLAN devices that are not communicating with remote hosts.
Select the problems associated with dropped packets and loops.
Sequence the steps to correct a faulty adapter.
Perform the steps to correct Ethernet duplex settings.
Sequence the steps to correct a cabling problem.
Perform the steps to correct the default gateway.
Perform the steps to correct terminal and console port settings.
Perform the steps to correct IP address.
Perform the steps to configure a VLAN correctly.
Perform the steps to correct router VLAN inconsistencies.
Perform the steps to address VLAN connectivity.
Perform the steps to troubleshoot VTP errors.
for part 5
Unit 1: Frame Relay WANs - Duration: 3 - 4 Hour(s)
Match the diagnostic show commands with their functions.
Match the debug commands with their functions.
Sequence the steps to isolate Frame Relay problems in WANs.
Select the problems associated with intermittent connectivity.
Select the problems associated with Frame Relay connection failure as load increases.
Select the problems associated with connection failure at a particular time of the day.
Select the problems associated with a WAN connection failing after a period of normal operation.
Select the problems associated with a WAN connection that never worked.
Perform the steps to isolate a faculty router interface card.
Perform the steps to isolate a faulty CSU/DSU.
Perform the steps to find increasing input errors.
Sequence the steps to isolate a cable EMI problem.
Perform the steps to isolate hardware failure in serial link.
Perform the steps to isolate a misconfigured Frame Relay switch.
Perform the steps to correct a misconfigured Frame Relay interface.
Perform the steps to reconfigure a routing protocol.
Perform the steps to isolate buffer availability problems.
Sequence the steps to correct a connection problem when users cannot connect to resources over a new Frame Relay link.
Sequence the steps to correct a Frame Relay timing problem.
Sequence the steps to correct a congested serial line.
Perform the steps to troubleshoot a Frame Relay interface.
Perform the steps to troubleshoot a Frame Relay point-to-multipoint configuration error.
Unit 2: ISDN BRI - Duration: 3 - 4 Hour(s)
Match the show commands with their functions.
Match the debug commands with their functions.
Sequence the steps to isolate ISDN problems in WANs.
Select the problems associated with an ISDN router that is not dialing.
Select the problems associated with the ISDN dial not going through.
Select the problems associated when the ISDN connection has no communication with the remote router.
Select the problems indicating second B channel function misconfiguration.
Select the problems associated with the line disconnecting.
Sequence the steps of the BRI activation process.
Perform the steps to correct an interface being down.
Perform the steps to troubleshoot Layer 1 activation problems.
Match the ISDN Layer 2 processes with their definitions.
Perform the steps to troubleshoot a dialer list problem.
Perform the steps to isolate and correct a misconfigured dialer hold-queue.
Perform the steps to correct a misconfigured dialer load threshold.
Perform the steps to correct a misconfigured dialer idle-timeout.
Match the q931 frame values or information elements with their respective definitions.
Perform the steps to correct misconfigured SPIDs.
Perform the steps to correct a speed setting mismatch.
Perform the steps to correct a missing dialer group command.
Perform the steps to correct a misconfigured BRI dialer map.
Perform the steps to correct a CHAP misconfiguration.
Perform the steps to configure PPP encapsulation.
Perform the steps to correct the route to a remote network.
Perform the steps to correct missing or misconfigured access list.
Perform the steps to troubleshoot a Layer 1 channel problem.
Perform the steps to troubleshoot a Layer 2 logical connection problem.
Perform the steps to troubleshoot a Layer 3-Network Layer signaling problem. |
