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CNE Certification 5 CBT

CNE Certification Training

CNE CBT covers the following courses:

Novell NetWare 5 CNE Certification Training

CNE 5 CBT

n82203d

$1495.00

Novell NetWare 5 Administration - Part 1

Course Contents

Unit 1: NetWare 5 and Novell Directory Services (NDS)
Duration: 1 - 2 Hour(s)

  • Identify the basic hardware components of a network.
  • Identify the responsibilities of the network administrator in setting up network services.
  • Identify the responsibilities of a network administrator in configuring network resources.
  • Identify the types of workstations you can use to access NetWare 5.
  • Match the network services provided by a NetWare 5 server with their functions.
  • Sequence the steps involved in accessing a NDS resource.
  • Identify the benefits of NDS.
  • Match the components of a NDS Directory with their descriptions.
  • Categorize a given set of NDS tree objects.
  • Identify the appropriate NDS tree structure for a given set of NDS tree objects.
  • Identify the name of an object in a given tree structure.
  • Display the objects in a NDS tree by using the CX command.
  • Browse to an object in the NDS tree to display the details by using NetWare Administrator.
  • Identify the functionalities of different browsing features of NetWare Administrator.

Unit 2: Workstation
Duration: 1 - 2 Hour(s)

  • Identify the tasks that are performed by a workstation to communicate with a network.
  • Identify the functions of workstation hardware.
  • Match workstation software with its functions.
  • Sequence the steps involved in the process of dataflow between workstation hardware and workstation software.
  • Identify the options that a network administrator will select to configure the Novell Client software for a workstation in a given situation.
  • Install Novell Client software on a Windows 95 workstation.
  • Log in to a network from a Windows 95 workstation.
  • Display the network resources by using the Network Neighborhood icon.
  • Install Netscape Navigator on a workstation by using Winsetup.exe.

Unit 3: NetWare User Object Access
Duration: 2 Hour(s)

  • Identify the functions of a user object.
  • Identify the utilities provided by NetWare 5 to create a user object.
  • Create a user object by using NetWare Administrator.
  • Create a template object by using NetWare Administrator.
  • Create a user object by using a template object.
  • Create a user object by using the ConsoleOne utility.
  • Create a user object by using UIMPORT utility.
  • Set the properties of a user object by using NetWare Administrator.
  • Modify a specific property that is common to multiple user objects by using NetWare Administrator.
  • Delete a user object by using NetWare Administrator.

Unit 4: License and Security
Duration: 2 Hour(s)

  • Identify characteristics of license objects.
  • Interpret license information of a NetWare 5 server.
  • Assign license units to users in a NetWare network by using NetWare Administrator.
  • Install additional licenses for users in the NDS tree by using NetWare administrator.
  • Identify the types of network security provided by NetWare 5.
  • Complete a flowchart of the login process in a NetWare 5 network.
  • Access the appropriate option for a given user account restriction task.
  • Set restrictions on a user account by using the password properties.
  • Establish intruder detection for users in a container by using NetWare Administrator.
  • Identify the guarantees of the authentication process provided by NetWare 5 login security.
  • Create a user object with default login security restrictions by using a template object.

Novell NetWare 5 Administration - Part 2

Course Contents

Unit 1: Novell Distributed Print Services (NDPS)
Duration: 3 - 4 Hour(s)

  • Identify the characteristics of network printing that uses NDPS.
  • Match the NDPS components with their functions.
  • Distinguish between the characteristics of public access printers and controlled access printers.
  • Create a NDPS manager object by using NetWare Administrator.
  • Create an HP printer as a public access printer by using the HP gateway.
  • Create a Xerox printer as a public access printer by using the Xerox gateway.
  • Create a public access printer by using the Novell gateway.
  • Create a controlled access printer by using NetWare Administrator.
  • Configure a workstation for enabling NDS to automatically download the printer drivers by using NetWare Administrator.
  • Configure a workstation to manually install a printer on the workstation.
  • Manage printer access by assigning roles to users.
  • Set properties for a print job by using NetWare administrator.
  • Change the order of a print job by using NetWare Administrator.
  • Copy a print job from one printer to another by using NetWare administrator.
  • Display the print job information by using NetWare Administrator.
  • Delete a print job by using NetWare Administrator.

Unit 2: Managing the File System
Duration: 3 - 4 Hour(s)

  • Identify the file system management utilities in NetWare and the tasks that you can perform using them.
  • Identify the basic components of a network file system.
  • Identify the basic skills required for file system management.
  • Identify the file system management tasks that you can perform using NetWare Administrator.
  • Match the FILER options with the file system management tasks that can be performed using them.
  • Display volume information using NetWare Administrator.
  • Display directory information using NetWare Administrator.
  • Display file information using NetWare Administrator.
  • Display file system information in the Network Neighborhood.
  • Manage directories and files by using NetWare Administrator.
  • Map a network drive in Windows 95 by using Network Neighborhood.
  • Select the utilities for managing files in a NetWare file system.
  • Manage directories in a volume by using NetWare Administrator.
  • Manage files in a directory by using NetWare Administrator.
  • Salvage deleted files by using NetWare Administrator.
  • Purge files by using NetWare Administrator.
  • Manage volume space in a NDS by using various utilities.
  • List file information by using NDIR.
  • Set space limitations for a user account on a volume by using the NetWare Administrator.
  • Set space limitations for a directory on a volume by using NetWare Administrator.
  • Set space limitations for a directory on a volume by using NetWare Administrator.
  • Set the file compression attributes by using NetWare Administrator.
  • Identify the benefits of data migration.

Novell NetWare 5 Administration - Part 3

Course Contents

Unit 1: Managing File System Security
Duration: 2 - 3 Hour(s)

  • Describe the various directory and file rights required to perform a specific task.
  • Match the directory and file rights with their descriptions.
  • Identify the set of rights required to accomplish a given task.
  • Identify the features of trustees.
  • Identify the Novell Directory Services (NDS) object to be assigned as a trustee in a given scenario.
  • Identify the concept of inheritance and block inheritance by creating new trustee and an Inherited Rights Filter (IRF).
  • Calculate effective rights of a user.
  • Identify the set of rights inherited by a folder in a given situation.
  • Set a new trustee assignent to block the inheritance of rights.
  • Set an IRF to block the inheritance of rights.
  • Determine the effective rights for an object in a given scenario.
  • Display the effective rights of a user by using NetWare Administrator.
  • Identify the guidelines for planning file system rights.
  • Specify the directory and file attributes to be assigned in a given scenario.
  • Set directory and file attributes by using NetWare Administrator.

Unit 2: Creating and Managing Login Scripts
Duration: 2 - 3 Hour(s)

  • Describe the types of login scripts.
  • Identify the features of the Container login script.
  • Identify the features of the Profile login script.
  • Identify the features of the User login script.
  • Identify the features of the Default login script.
  • Identify the guidelines for designing the Container login script.
  • Identify the guidelines for designing the Profile login script.
  • Identify the guidelines for designing the User login script.
  • Map a network drive to a volume by using the MAP command.
  • Map a network drive to a directory by using the MAP command.
  • Map a network search drive by using the MAP command.
  • Map a network drive to a directory map object by using the MAP command.
  • Identify the functions of the commands and the identifier variables used in login scripts.
  • Create a Container login script.
  • Create a Profile login script.
  • Create a User login script.
  • Edit a login in the Script page by using the NetWare Login utility.
  • Edit a login script in the Variables window by using the NetWare Login utility.

Unit 3: Managing NDS Security
Duration: 2 Hour(s)

  • Identify the functions of NDS security.
  • Distinguish between NDS security and file system security.
  • Match the object rights with their functions.
  • Match property rights with their functions.
  • Identify the set of rights inherited by a NDS object.
  • Create a new trustee assignment to block the inheritance of rights.
  • Block the inheritance of object rights by using an IRF.
  • Given a scenario, determine the effective rights for an object in the NDS tree.
  • Identify the guidelines for implementing NDS security.
  • Identify the measures that you can take to troubleshoot NDS security

Novell NetWare 5 Administration - Part 4

Course Contents

Unit 1: Z.E.N. Works: Distributing and Managing Applications
Duration: 3 - 4 Hour(s)

  • Identify the benefits of Z.E.N. works to manage workstations.
  • Identify the elements that need to be considered while designing the implementation of Z.E.N. works.
  • Identify the changes in a network environment that results in the need to follow a Z.E.N. works maintenance schedule.
  • Identify the benefits provided by Application Launcher to a network administrator.
  • Identify the benefits provided by Application Launcher to users.
  • Identify the uses of Application Launcher Snap-In.
  • Identify the steps executed by snAppShot before distributing an application.
  • Identify the functions of Application Launcher Window.
  • Create an application object template by using snAppShot.
  • Create an application object by using an application object template.
  • Associate a user object with a given application object.
  • Make Application Launcher components available to a given user.
  • Define parameters for a given Application object.
  • Setup the environment for an application by using Application Launcher.
  • Filter applications by using Application Launcher.
  • Setup the distribution schedule of applications by using Application Launcher.
  • Ensure the accessability for a specified application by using Application Launcher.

Unit 2: Managing Workstations with Z.E.N. Works
Duration: 3 - 4 Hour(s)

  • Identify the Z.E.N. works policy packages.
  • Identify the functions of the policy in the policy packages.
  • Create a policy package.
  • Identify the methods to be used for registering workstations with Novell Directory Services (NDS) in specific situations.
  • Import a workstation into the NDS tree.
  • Customize the desktop environment by configuring the user package policies.
  • Customize the desktop environment by using the computer system policy.
  • Identify the NDS Rights requirements necessary for remote control access.
  • Identify the workstation requirements before the remote control access can be enabled.
  • Setup remote control policy in a workstation policy package.
  • Identify the functions of the toolbar buttons in the Viewing window that are used to remotely manage workstations.
  • Identify the rights that are required to use Help Requester.
  • Identify the software requirements for using the Help Requester application.
  • Sequence the steps to distribute the Help Requester application to users.
  • Identify the configuration parameters that can be setup in the help desk policy.
  • Configure the Help Desk policy in a user policy package.
  • Identify the functions of the toolbar buttons in the Help Requester window.

Novell NetWare 5 Administration - Part 5

Course Contents

Unit 1: Managing Resources
Duration: 3 - 4 Hour(s)

  • Identify the benefits of Novell Directory Services (NDS) planning.
  • Provide users with access to resources.
  • Set the current context from the desktop before login.
  • Map a network drive to a given volume from the desktop.
  • Map a search drive from the desktop.
  • Install a printer by using Novell Printer Manager.
  • Create an alias for an object by using NetWare Administrator.
  • Create a directory map object that points a folder in another context by using NetWare Administrator.
  • Identify the features of group objects.
  • Set up access to resources in a multicontext environment.
  • Identify the guidelines you should follow for setting up resources in a multicontext environment.
  • Match the rights needed with the tasks you must perform to grant a user access to NDS resoures.
  • Set up access to a folder in another container by using a directory map object.
  • Add a user to a print server by using NetWare Administrator.
  • Create a container login script to access the resources in a multicontext environment.

Unit 2: Installing NetWare 5
Duration: 3 - 4 Hour(s)

  • Identify the concepts associated with installing a NetWare 5 server.
  • Match the components of a NetWare 5 server with their functions.
  • Identify the tasks that you need to perform before installing a NetWare 5 server.
  • Perform the steps to install a NetWare 5 server.
  • Perform the CIU phase of the NetWare 5 server installation.
  • Perform the GUI phase of the NetWare 5 server installation.
  • Identify the NetWare 5 Server options that you can customize for performing specific tasks.

Novell Networking Technologies - Part 1

Course Contents

Unit 1: Computer Networks and the OSI Model
Duration: 1 - 2 Hour(s)

  • Identify the tasks performed at each of the seven layers of the OSI model in the data transmission process.
  • Identify the tasks performed at the Physical layer in the data transmission process.
  • Identify the tasks performed at the two sublayers of the Data Link layer in the data transmission process.
  • Identify the tasks performed at the Network layer in the data transmission process.
  • Identify the tasks performed at the upper layers of the OSI model in the data transmission process.
  • Identify the characteristics of the network topologies and the functions of network connectivity devices.
  • Match the network topologies with their characteristics based on their topology type.
  • Match connectivity devices with their functions and the OSI model layer at which they operate.

Unit 2: Lower Layer Protocols
Duration: 1 - 2 Hour(s)

  • Identify the implementation specifications, media access procedures and basic design rules of the IEEE 802.x standard and Ethernet.
  • Match the IEEE 802.x protocols with their purpose in computer networks.
  • Identify the specifications for a given IEEE 802.3 implementation.
  • Identify the steps in the collision detection media access process.
  • Identify the design rules for Ethernet network topologies.
  • Identify the specifications of the IEEE 802.3u Fast Ethernet standard.
  • Match the physical layer specifications of the PLDs supported by IEEE.
  • Identify the basic design rules and media access procedures of the IEEE 802.5 standard and token ring.
  • Identify the design specifications for IEEE 802.5-token ring networks.
  • Identify the steps in the IEEE 802.5-token ring media access method.
  • Identify the media access procedures, transmission media, connectivity devices, and basic design rules of FDDI.
  • Identify the characteristics of FDDI.
  • Identify the network design specifications of FDDI.
  • Identify the uses of Wide Area Network (WAN) protocols.
  • Identify the uses of the SLIP and PPP WAN protocols.
  • Identify the uses of the X.25 WAN protocol.
  • Identify the uses of Frame Relay WAN protocol.
  • Identify the uses of the ISDN and B-ISDN WAN protocols.
  • Identify the characteristics of the ATM WAN protocol.

Unit 3: Repeaters and Bridges
Duration: 2 Hour(s)

  • Identify the reasons for using connectivity devices on LANs and WANs.
  • Identify the characteristics of ethernet and token ring repeaters.
  • Identify when you would use each of the three types of bridges.
  • Identify the uses of bridges.
  • Identify the features of transparent, source-routing, and source routing transparent bridges.

Unit 4: Switches, Routers & Combination Devices
Duration: 2 Hour(s)

  • Identify the functions of ethernet and token ring switches.
  • Identify the functions of an ethernet switching hub.
  • Identify the functions of store-and-forward and cut-through ethernet switches.
  • Identify the characteristics of the two types of virtual LANs.
  • Identify the benefits of using token ring switches.
  • Identify the way in which routers maintain and route data.
  • Sequence the steps in the process that routers use to route packets.
  • Identify the functions of routing protocols and algorithms.
  • Identify the features of Distance Vector routing.
  • Identify the features of Link State routing.
  • Identify the functions of load balancing.
  • Match nonroutable protocols with their featues.
  • Identify the ways in which you can use various combination devices in a network.
  • Identify the features of brouters and a combination switching hub and router.
  • Identify the type of connectivity device you will use in a given situation.

Novell Networking Technologies - Part 2

Course Contents

Unit 1: IP Addressing
Duration: 3 - 4 Hour(s)

  • Identify the IP address in the dotted decimal format when the network and host IDs are given in the binary format.
  • Identify the features of the network class to which a given IP address belongs.
  • Match the reserved IP addresses with their descriptions.
  • Identify the organizations that assign registered IP addresses.
  • Match a network description with the range of host addresses suitable for a network.
  • Identify the structural characteristics of a host table.
  • Create a domain name for a specified node of Domain Name Space (DNS).
  • Sequence the steps to apply for a domain name in the United States.
  • Identify the features of a DNS zone.
  • Identify the information maintained by a master name server.
  • Identify the uses of a replica name server.
  • Identify the steps to complete the DNS name resolution process, which is triggered off by a DNS resolver.

Unit 2: Subnetting and Supernetting
Duration: 3 - 4 Hour(s)

  • Identify the advantages of subnetting.
  • Identify the subnet mask to be assigned to an IP address when the number of bits used for subnet addressing is given.
  • Create a subnet.
  • Calculate the range of subnet addresses by using the delta.
  • Calculate the range of host addresses for a subnet when the subnet mask is given.
  • Identify the considerations for assigning addresses in a subnet.
  • Calculate IP addresses for the devices in a subnetted network.
  • Identify the way in which the number of hosts is increased in supernetting.
  • Identify the IP address criteria for supernets.
  • Identify the format used by the Classless Inter-Domain Routing (CIDR) technique to reduce the routing information of a supernet.

Novell Networking Technologies - Part 3

Course Contents

Unit 1: TCP/IP Protocol Stack
Duration: 2 - 3 Hour(s)

  • Identify the features of Transmission Control Protocol/Internet Protocol (TCP/IP).
  • Identify the layer of the OSI and DoD model on which a protocol of the TCP/IP protocol stack works.
  • Identify the characteristics of an IP internetwork.
  • Identify the steps by which a Routing Information Protocol (RIP) router learns about the available routers in a TCP/IP environment.
  • Compare the technique and implications of the split horizon and poison reverse methods.
  • Identify the additional support provided by the RIP II specification as compared to RIP I.
  • Sequence the steps by which a route is selected with Open Shortest Path First (OSPF).
  • Identify the reasons for which an OSPF router uses a hello packet.
  • Sequence the steps in the database synchronization process.
  • Identify the process by which OSPF maintaines route information under different circumstances.
  • Match the OSPF terms with their descriptions.
  • Identify the reasons why OSPF is considered a superior network to RIP.
  • Identify the functions of the Internet layer protocols.
  • Identify the functions of address resolution protocols.
  • Identify the functions of the host-to-host layer protocols.
  • Identify the functions of the Process/Application layer protocols.
  • Identify the use of protocol analyzers in a TCP/IP environment.
  • Identify the improvements in Internet Protocol Version 6 (IPv6).

Unit 2: IPX Protocol Stack
Duration: 2 - 3 Hour(s)

  • Identify the layers of the OSI model on which a protocol of the IPX/SPX protocol stack works.
  • Sequence the steps in a sample NetWare transmission.
  • Match the IPX address elements with their functions.
  • Match the fields in an IPX header with the information they contain.
  • Match the fields in an SPX header with the information they contain.
  • Match the different layers of the OSI model with the use of protocol analyzers in that layer to manage an IPX/SPX network.
  • Identify the reasons for which IPX routers transmit routing information.
  • Identify the fields in an IPX RIP packet.
  • Identify how an RIP router learns about the available routes in an IPX environment.
  • Match the different types of SAP packets with their uses.
  • Sequence the steps in the NLSP routing procedure.
  • Identify the characteristics of the forwarding database.
  • Identify the steps in the NLSP router synchronization process.
  • Identify the differences between NLSP and RIP.
  • Identify the differences between NLSP and OSPF.

Unit 3: Directory Services
Duration: 2 Hour(s)

  • Identify the features provided by the X.500 directory.
  • Identify the relation between the objects in the Directory Information Tree.
  • Match the agents and protocols used in X.500 with their functions.
  • Identify the features of LDAP.
  • Identify the features of CDLAP.

Novell NetWare 5 Advanced Administration - Part 1

Course Contents

Unit 1: Upgrade to NetWare 5
Duration: 2 - 3 Hour(s)

  • Identify the ways to upgrade an existing NetWare server to NetWare 5.
  • Identify each of the available protocols and when each can be used.
  • Identify the tasks to prepare an existing NetWare server for an in-place upgrade to NetWare 5.
  • Select the tasks that are automated during an in-place upgrade to NetWare 5.
  • Identify the tasks that should be performed after an in-place upgrade to NetWare 5.
  • Perform the steps to create a project.
  • Perform the steps to move bindery objects from the Source area to a desired location in the Destination area.
  • Perform the steps to verify that migration can proceed.

Unit 2: NetWare Server
Duration: 2 - 3 Hour(s)

  • Identify the features of the NetWare Kernel.
  • Identify the types of tasks that can be performed from the server console.
  • Match the different types of NetWare Loadable Modules (NLMs) with their definitions.
  • Match standard console commands with their functions.
  • Perform the steps to change a parameter's setting.
  • Match hot key sequences that help navigate the server console with their functions.
  • Perform the steps to load and unload a NetWare Loadable Module (NLM).
  • Identify the purpose of NetWare Configuration Files (NCFs).
  • Identify the types of console commands that are included in the STARTUP.NCF file.
  • Perform the steps to customize the AUTOEXEC.NCF file.
  • Perform the steps to create a server script file.

Unit 3: Server Console
Duration: 2 Hour(s)

  • Identify the purpose of the NetWare Graphical User Interface (GUI).
  • Match the console commands used to load and launch Java applications with their definitions.
  • Identify the features of the NetWare GUI that can be customized.
  • Perform the steps to edit a server configuration file.
  • Perform the steps to access consoles that are running on your local NetWare server.
  • Perform the steps to access consoles that are running on a remote NetWare server.
  • Perform the steps to view an existing Novell Directory Services (NDS) tree.
  • Perform the steps to create a NDS user object.
  • Perform the steps to create a shortcut to a file in ConsoleOne.
  • Perform the steps to create a shortcut to a folder in ConsoleOne.
  • Perform the steps to create a shortcut to an applet in ConsoleOne.
  • Perform the steps to access the NetWare server from a workstation using the RConsoleJ utility.
  • Perform the steps to acess the NetWare server from a workstation using the RConsole utility.
  • Identify the ways to physically protect a server.
  • Perform the steps to encrypt a password using the remote console agent RCONAG6.NLM.
  • Perform the steps to encrypt a password using the remote console agent REMOTE.NLM.

Novell NetWare 5 Advanced Administration - Part 2

Course Contents

Unit 1: Queue-Based Network Printing
Duration: 2 - 3 Hour(s)

  • Identify the tasks to set up queue-based printing.
  • Perform the steps to create a print queue object.
  • Perform the steps to create a printer object.
  • Perform the steps to create a print server object.
  • Perform the steps to set up print services objects using the Quick Setup option.
  • Identify the console command used to activate the print server.
  • Perform the step to connect a printer attached to a NetWare server other than the print server.
  • Identify the ways to control print queue work flow.
  • Identify ways print jobs in the print queue can be managed.
  • Perform the steps to add a user to the printer object's Notify list.
  • Perform the steps to make a user a print server operator.
  • Identify the printing capabilities granted to different types of users.

Unit 2: Network File Systems
Duration: 2 - 3 Hour(s)

  • Identify the guidelines that should be followed when planning NetWare volumes.
  • Match the system-created directories with their purposes.
  • Identify directory types that can be used to organize individual files in the directory structure.
  • Identify the advantages and disadvantages of a one-volume directory structure.
  • Identify the advantages of Novell Storage Services (NSS).
  • Match these NSS concepts with their own functions: provider, consumer, and storage.
  • Perform the steps to scan hard drives for free space.
  • Perform the steps to assign a consumer to free space on hard drives.
  • Perform the steps to create a NSS volume.

Unit 3: Optimizing the Network and Server
Duration: 2 Hour(s)

  • Identify the task performed by the memory allocation function used by the NetWare memory management architecture.
  • Identify issues to be considered when utilizing virtual memory and swap files.
  • Perform the steps to create and configure a server to use virtual memory utilizing swap files.
  • Perform the steps to create and remove protected memory blocks.
  • Match the parameters listed in the Monitor General Information Screen with their functions.
  • Identify the usage of threads and applications in the NetWare system.
  • Perform the steps to create an application.
  • Perform the steps to configure an application.
  • Identify the benefits of caching in improving system performance.
  • Perform the steps to set a file cache parameter.
  • Perform the steps to set a directory cache parameter.
  • Identify key issues which affect system performance with regard to hardware utilization.
  • Identify packets and buffers and how they are used to transmit data.
  • Perform the steps to set and view packet parameters.
  • Match key parameters listed in the Network Board Statistics screen with their functions.
  • Perform the steps to activate and modify packet burst protocol.
  • Identify Large Internet Packets and how they are configured.
  • Identify the function of disk drives and controllers within the NetWare environment.
  • Identify the benefits of using block suballocation.
  • Perform the steps to configure file compression parameters.

Novell NetWare 5 Advanced Administration - Part 3

Course Contents

Unit 1: Novell Network Backup and Restore
Duration: 3 - 4 Hour(s)

  • Identify components required to complete the Storage Management Services (SMS) backup process.
  • Identify the types of backup strategies.
  • Match time requiremets for completing a backup job with the backup job type.
  • Identify the rights that should be assigned to a user so that they can perform their backup responsibilities.
  • Match terms used in the backup sequence with their functions.
  • Identify guidelines used in the NetWare backup and restore sequence.
  • Perform the steps to start preparing the workstation for NWBACK.EXE.
  • Perform the steps to apply the changes to finish preparing the network environment for backup.
  • Perform the steps to begin a backup procedure.
  • Perform the steps to label the tape media in preparation for backup.
  • Perform the steps to select the file system data that will be backed up.
  • Perform the steps to select the device which will store the file system backup data.
  • Perform the steps to select the device which will store the file system backup data.
  • Perform the steps to submit a file system backup job.
  • Perform the steps to submit a Novell Directory Services (NDS) backup job.
  • Perform the steps to complete a backup procedure.
  • Perform the steps to select Network Service to begin the install procedure for the Novell Target Service Agent (TSA) for Windows 95/98.
  • Perform the steps to provide the path to finish the install procedure for Novell TSA for Windows 95/98.
  • Perform the steps to select the data to be backed up for a workstation.
  • Perform the steps to configure a file system for a restore job.
  • Perform the steps to select where to restore data for a file system.
  • Perform the steps to select the context to restore file system data.
  • Perform the steps to select the data that will be restored to a file system.
  • Perform the steps to submit a file system restore job.
  • Perform the steps to select where to restore the NDS restore job.
  • Perform the steps to complete a restore job.
  • Perform the steps to select where to restore a workstation.
  • Perform the steps to select what to restore in a workstation.

Unit 2: Using DNS/DHCP Services
Duration: 3 - 4 Hour(s)

  • Identify the benefits of using Domain Name System (DNS) services.
  • Identify the benefits of using Dynamic Host Configuration Protocol (DHCP) services.
  • Identify the functions in the DNS/DHCP management console.
  • Match the types of DNS/DHCP default objects with their functions.
  • Match the types of DNS/DHCP User Objects with their icons.
  • Perform the steps to install DNS/DHCP services on a server.
  • Perform the steps to install DNS/DHCP services on a server.
  • Perform the steps to install the DNS/DHCP Management Console.
  • Perform the steps to create a DHCP Server Object.
  • Perform the steps to create a DHCP Subnet Object.
  • Perform the steps to create a DHCP Subnet Address Range Object.
  • Perform the steps to create a DHCP IP Address Object.
  • Perform the steps to create a DHCP Subnet Pool Object.
  • Perform the steps to configure a Windows-based workstations for DHCP.
  • Perform the steps to verify that an IP address was assigned to a workstation.
  • Match the global DHCP parameters with their functions.
  • Match the DHCP server options with their functions.
  • Perform the steps to configure a DNS router address to be given to workstations on a subnet.
  • Perform the steps to configure a DNS address to be given to workstations on a subnet.
  • Perform the steps to configure a DHCP to exclude a given IP address on a subnet.
  • Perform the steps necesssary to import a DHCP database.
  • Perform the steps to create a DNS Server Object.
  • Perform the steps to create a DNS Zone Object.
  • Perform the steps to create a DNS Resource Record Object.
  • Perform the steps to configure a workstation for DNS.
  • Perform the steps to import DNS information from a BIND master file to NDS.
  • Perform the steps to export a DNS database.

Novell NetWare 5 Advanced Administration - Part 4

Course Contents

Unit 1: Installing a Web Server
Duration: 2 - 3 Hour(s)

  • Identify the components of a Web server.
  • Perform the steps to install a FastTrack Server.
  • Identify the changes made to a NetWare Server during a FastTrack Server installation.
  • Match the options shown on the Administration Server home page with the data types modified.
  • Perform the steps to activate and then deactivate a FastTrack Server.
  • Perform the steps to configure a Server Port Number.
  • Perform the steps to select a directory as the primary document directory.
  • Perform the steps to set an additional document directory for a FastTrack server.
  • Perform the steps to set an HTML document as an index file.
  • Perform the steps to bind a FastTrack server to NDS.
  • Perform the steps to create an Access Restriction.
  • Perform the steps to assign rights to a folder which is to be restricted.
  • Perform the steps to block access to restricted folders.
  • Perform the steps to test the access restriction configuration.
  • Identify the parameters that can be adjusted to improve server performance.
  • Identify the issues to be considered when modifying settings for packet buffer paramaters.

Unit 2: FTP Services
Duration: 2 - 3 Hour(s)

  • Identify the .NLM modules associated with Novell FTP Services for NetWare.
  • Perform the steps to install Novell FTP Server.
  • Identify FTP server configuration parameters.
  • Perform the steps to configure a FTP directory.
  • Perform the steps to set file system rights to a FTP directory.
  • Perform the steps to transfer binary and text files.
  • Identify indications of problems with a FTP server.

Unit 3: Securing the NDS Tree
Duration: 2 Hour(s)

  • Identify the trustees generated at the initial tree creation and the rights granted to them.
  • Identify the default rights assigned to new containers.
  • Identify the trustees created during server installation and the default rights assigned to them.
  • Match the trustee default rights with the tasks allowed by those rights.
  • Identify the guidelines for assigning additional NDS rights.
  • Identify the guidelines for protecting the Admin users' access to objects in the NDS tree.
  • Distinguish the tasks which should be centrally administered from the tasks which can be distributed.
  • Demonstrate the steps to create container administrators.
  • Demonstrate the steps to create an exclusive container administrator.
  • Demonstrate the procedure for granting explicit administrative rights to a trustee.
  • Perform the steps to prevent an organizational role object from inheriting Supervisor rights to a file system.
  • Perform the steps to prevent a user object from inheriting rights to the file system.
  • Identify the rights assignments required for specific administrative roles.
  • Identify the tasks performed by the enterprise NDS administrator.
  • Identify the tasks performed by the container administrator.
  • Identify the tasks performed by the password manager.
  • Identify the print control functions associated with specific administrative roles.

Novell NetWare 5 Advanced Administration - Part 5

Course Contents

Unit 1: Maintaining Novell Directory Services
Duration: 1 - 2 Hour(s)

  • Match replica types with their functions.
  • Identify causes of delay in the replication and synchronization of changes in the directory.
  • Identify preventive maintenance techniques for the NDS database.
  • Perform the steps to update servers to a single version of NDS.
  • Identify the guidelines for preserving space on a SYS volume.
  • Indicate the actions to be taken when bringing down a server for an extended period.

Unit 2: NDS Troubleshooting and Repair
Duration: 1 - 2 Hour(s)

  • Identify signs of NDS database inconsistencies.
  • Perform the steps to check synchronization status.
  • Perform the steps to check synchronization status on all servers.
  • Perform the steps to access error code information.
  • Match NDS repair tasks with their descriptions.
  • Perform the steps to remove a server object from a NDS tree.
  • Perform the steps to replace a master replica on a failed server.
  • Sequence the steps to restore a replica to a NetWare server.

Unit 3: Setting up Remote Access Services
Duration: 2 Hour(s)

  • Identify the capabilities of Novell Internet Access Service (NIAS) remote access.
  • Select appropriate data transmission technologies to meet specific needs.
  • Identify security concerns related to remote access.
  • Identify methods for maximizing remote access performance.
  • Perform the steps to install NIAS on a server.
  • Perform the steps to configure a server for remote access.
  • Perform the steps to configure basic NIAS remote access password security.
  • Perform the steps to configure a Windows 95 client for remote access.
  • Perform the steps to configure a Windows NT client for remote access.
  • Perform the steps to connect remotely to a server.
  • Identify the functions of the Remote Authentication Dial-In User Service protocol.

Unit 4: Other Novell Services
Duration: 2 Hour(s)

  • Select the major components of a firewall.
  • Match firewall components of BorderManager with their functions.
  • Identify the management capabilities of NDS for NT.
  • Match the components of NDS for NT with their functions.
  • Match the components of GroupWise with their functions.
  • Sequence the steps GroupWise 5 performs to transmit a message.
  • Identify the tasks supported by ManageWise.
  • Match the components of ManageWise with their functions.

Novell NDS Design and Implementation - Part 1

Course Contents

Unit 1: NDS Design Theory
Duration: 1 - 2 Hour(s)

  • Identify why NDS design is important to the success of a network.
  • Identify the tasks of personnel roles needed in NDS design.
  • Identify the phases of the NDS design cycle.
  • Identify the design implications of merging two companies.

Unit 2: Designing an NDS Tree
Duration: 1 - 2 Hour(s)

  • Sequence the steps to design an NDS tree.
  • Match the NDS concepts with their descriptions.
  • Sequence the steps to create a naming standards document.
  • Identify exceptions to using location-based design.
  • Identify criteria that affect lower layer tree design.

Unit 3: NDS Partitions and Replicas
Duration: 2 Hour(s)

  • Identify the characteristics of a partition.
  • Identify the types of replicas.
  • Indicate factors that affect partitions and replicas.
  • Identify guidelines to determining partition boundaries.
  • Identify benefits of a replica placement strategy.

Unit 4: Time Synchronization
Duration: 2 Hour(s)

  • Identify the importance of time synchronization on a network.
  • Match each IPX server type with its description.
  • Identify the methods by which servers communicate.
  • Identify NTP time source for IP and IPX servers.
  • Identify conditions that affect planning a time synchronization strategy.
  • Identify the advantages and considerations for implementing the single reference time synchronization method.
  • Identify the benefits and considerations of time provider groups.
  • Perform the steps to create time synchronization on the single reference and secondary servers.

Novell NDS Design and Implementation - Part 2

Course Contents

Unit 1: Planning the User Environment
Duration: 3 - 4 Hour(s)

  • Identify the elements that comprise the needs analysis document.
  • Identify the NDS objects used to create a user environment.
  • Identify bindery services.

Unit 2: NDS Design Implementation
Duration: 3 - 4 Hour(s)

  • Perform the steps to prepare for the merge of two NDS trees.
  • Perform the steps to merge two NDS trees.
  • Perform the steps to confirm NDS tree stability and to complete merge clean-up tasks.
  • Sequence the steps to view partitions using NDS Manager.
  • Perform the steps to create partitions.
  • Perform the steps to move container objects.
  • Perform the steps to replicate a partition using NDS Manager.
  • Perform the steps to apply a WAN network manager policy.
  • Perform the steps for naming standards for the upper and lower NDS tree layers.
  • Perform the steps to construct Z.E.N. works objects.
  • Perform the steps to construct client accessibility.
  • Perform the steps to standardize the file system structure.
  • Perform the steps to provide access to mobile users.
  • Perform the steps to implement network security measures.
  • Perform the steps to create a user template object.

Novell NetWare Service and Support - Part 1

Course Contents

Unit 1: Introduction to Service and Support
Duration: 3 - 4 Hour(s)

  • Identify service and support tasks.
  • Match steps of a network troubleshooting model with the tasks performed at each step.
  • Identify the functions of CheckIT5.
  • Identify the information that should be recorded when documenting a LAN system.
  • Identify the information to be recorded when documenting the history of a LAN.
  • Identify the resource information that should be recorded when you are documenting a LAN.

Unit 2: Service and Support Research Tools
Duration: 2 Hour(s)

  • Identify the requirements for accessing Novell Internet services.
  • Match the services provided by the technical support page with their descriptions.
  • Identify the minimum recommended hardware and software requirements for executing SupportSource on a machine.
  • Install SupportSource on a workstation by using the SupportSource CD.
  • Match the Micro House Technical Library (MTL) sections with the information they store.
  • Troubleshoot a network problem by using the SupportSource CD.
  • Troubleshoot a network problem by using a research tool.

Unit 3: Network Cables and Boards
Duration: 2 Hour(s)

  • Identify the characteristics of the types of network cables.
  • Identify the category of twisted pair cable to be used in a given network.
  • Identify the coaxial cable standard to be used for a given network.
  • Identify the characteristics of the types of fiber optic cables.
  • Identify the appropriate network cable for a given situation.
  • Identify the guidelines for using the network cable types.
  • Identify the steps involved in installing a network board.
  • Match the network board to be used for a given specification.
  • Identify the functions of the network board configuration parameters.
  • Identify the features of the various methods of configuring network boards.

Novell NetWare Service and Support - Part 2

Course Contents

Unit 1: Working With Networks
Duration: 3 - 4 Hour(s)

  • Identify the characteristics of a Token Ring network.
  • Identify the sequence of activities depicting the working of a Token ring network.
  • Match the components of a typical Token Ring Network with their features.
  • Identify the limitations of Token ring cabling.
  • Identify the sequence of steps involved in installing a token ring connection.
  • Identify the steps taken to correct problems in a Token Ring Network.
  • Select the characteristics of an Ethernet network.
  • Identify the activities involved in the working of an Ethernet network.
  • Identify the sequence of steps involved in installing an Ethernet Connection.
  • Identify the steps to be taken to troubleshoot an Ethernet connection.
  • Identify the characteristics of a Fiber Distributed Data Interface (FDDI) network.
  • Identify the steps involved in the working of an FDDI network.
  • Identify the steps involved in troubleshooting an FDDI network.
  • Identify the characteristics of an Asynchronous Transfer Mode (ATM) network.
  • Identify the steps to connect an Ethernet network to the other networks.
  • Identify the steps to connect a Token Ring with other networks.

Unit 2: Network Storage Devices
Duration: 3 - 4 Hour(s)

  • Match hard disk components with their functions.
  • Identify the differences between the features of the two Integrated Drive Electronics (IDE) versions.
  • Identify the limitations of IDE in NetWare.
  • Identify the features of three Small Computer System Interface (SCSI) versions.
  • Identify the guidelines for installing hard disks.
  • Sequence the steps to setup a SCSI disk.
  • Identify the methods used for termination based on the placement of the SCSI disks.
  • Identify the guidelines for working with SCSI cables.
  • Sequence the steps to physically install an IDE disk.
  • Identify the jumpers that are set to configure a controller board.
  • Identify the situations in which an IDE disk is configured in a specified mode.
  • Identify the guidelines to attach a cable from an IDE controller board to an IDE disk.
  • Identify the steps involved in setting the Complementary Metal-Oxide Semiconductor (CMOS) disk type for an IDE disk.
  • Identify the situations when a low-level format is performed.
  • Create an active DOS partition by using a DOS boot diskette.
  • Identify the tasks that are accomplished when performing a high-level format.
  • Install the Virtual Loadable Module (VLM) Client by using the VLM Client Installation diskette.
  • Identify the advantages of using a CD-ROM.
  • Install appropriate drivers for a CD-ROM drive by using the server console.
  • Mount a CD-ROM as a NetWare volume.
  • Identify the solutions for a given networking problem.
  • Identify the steps to troubleshoot a given SCSI problem.
  • Troubleshoot the problem in installing an IDE disk when the wrong I/O port address is specified by editing the STARTUP.NCF file.

Novell NetWare Service and Support - Part 3

Course Contents

Unit 1: NetWare Installation
Duration: 3 - 4 Hour(s)

  • Identify the strategies, benefits and the drawbacks of the six levels of RAID.
  • Identify the advantages of RAID over individual disks.
  • Identify the features of NetWare Partitions.
  • Identify the limitations of Netware partitions.
  • Identify the guidelines for working with mirrored and duplexed hard disks.
  • Mirror two disk partitions.
  • Span the SYS volume over two disks in NetWare 5.
  • Initiate the NetWare 5 server installation by specifying the details in the CUI phase.
  • Complete the NetWare 5 server installation by specifying the details in GUI phase.

Unit 2: Troubleshooting Novell Client
Duration: 3 - 4 Hour(s)

  • Identify the features of the Novell Client for Windows 95 and Windows NT Workstation.
  • Identify the features of NIOS for Windows 95.
  • Identify the features of the LAN drivers used for a Novell Client on Windows 95 and Windows NT Workstation.
  • Identify the features of the communication protocols used by the Novell Client for Windows 95 and Windows NT Workstation.
  • Identify the features of the NetWare Client Requester for Windows 95 and Windows NT Workstation.
  • Identify the characteristics of NWFS.SYS for a Novell Client on Windows NT Workstation.
  • Identify the characteristics of the GINA module used for a Novell Client on a Windows NT Workstation.
  • Display the network settings by using the Control Panel.
  • Generate the NIOS.LOG file by using SYSTEM.INI.
  • Display Novell Client setting for a workstation by using the Registry.
  • Identify the network problems that can be diagnosed using protocol analyzers.
  • Identify the features of NetWare LANalyzer Agent and LANalyzer for Windows (LZFW).
  • Identify the guidelines to troubleshoot the Novell Client for Windows 95 and Windows NT Workstation.
  • Troubleshoot a Windows workstation by eliminating the hardware-related issues.
  • Troubleshoot a Windows workstation by verifying that the latest client software is installed.
  • Eliminate connection-related issues by using Control Panel.
  • Eliminate connection-related issues by using LZFW.

Novell NetWare Service and Support - Part 4

Course Contents

Unit 1: Troubleshooting NDPS Printing
Duration: 3 - 4 Hour(s)

  • Match the NDPS components with their functions.
  • Identify the characteristics of public access printers and controlled access printers.
  • Create an NDPS Manager by using Netware Administrator.
  • Create a public access printer by using a Novell gateway.
  • Create a controlled access printer by using NetWare Administrator.
  • Configure a workstation for NDPS printing by using NetWare Administrator.
  • Identify the sequence of steps to troubleshoot NDPS printing problems.
  • Identify the sequence of the initial steps to troubleshoot NDPS printing problems.
  • Identify the sequence of the troubleshooting steps to determine the workstation that is affected by NDPS printing problems.
  • Identify the sequence of troubleshooting steps to determine the platform when NDPS printing problems affect only one workstation.
  • Identify the sequence of the troubleshooting steps to isolate the NDPS printing problems that affect a Windows workstation.
  • Identify the sequence of steps to troubleshoot NDPS printing problems by tracking jobs from a workstation.
  • Identify the sequence of steps to troubleshoot NDPS printing problems by checking the printer output.
  • Identify the sequence of steps to troubleshoot NDPS printing problems that affect all users.
  • Identify the sequence of steps to troubleshoot NDPS problems in mixed environments.
  • Troubleshoot the NDPS printing problem that is caused if a Printer Agent is set to pause all printer output.
  • Troubleshoot the NDPS printing problem that is caused if NDPS Manager is unloaded from the server.

Unit 2: Troubleshooting Queue-Based Printing
Duration: 3 - 4 Hour(s)

  • Sequence the steps to set up network printing for NetWare 4.x and NetWare 5.
  • Set up queue-based printing on a NetWare 5 server by using the Print Services Quick Setup option.
  • Identify the initial step to troubleshoot queue-based printing problems in a given scenario.
  • Identify the tips and techniques used to troubleshoot network printing setup problems.
  • Identify the quick-fix techniques used to troubleshoot network printing setup problems.
  • Sequence the steps to determine if a printing problem occurs before or after the print queue.
  • Sequence the steps to troubleshoot queue-based printing problems at the workstation.

Novell NetWare Service and Support - Part 5

Course Contents

Unit 1: Troubleshooting the Server
Duration: 2 - 3 Hour(s)

  • Identify the features of the different types of patches used by NetWare.
  • Install the patches in a service pack on a NetWare 5 server.
  • Identify the functions of the device drivers used by NetWare.
  • Load an NetWare Loadable Module (NLM) on a NetWare 5 server.
  • Identify the causes of the two types of errors that generate abend messages.
  • Configure SET parameters to allow the server to recover from abends automatically.
  • Identify the information displayed in an abend message.
  • Identify the causes of server lockups.
  • Identify the data to be collected for troubleshooting server abends and lockups.
  • Identify the checks required to analyze the probable cause of a server abend or lockup.
  • Identify the possible solutions used for resolving server abends and lockups.
  • Match the debugging tools used for troubleshooting abends and lockups with their functions.
  • Match problems that cause server performance bottlenecks with the methods used to diagnose them.
  • Match server performance problems with the methods used to resolve them.

Unit 2: Troubleshooting the Network
Duration: 2 - 3 Hour(s)

  • Match the trend graphs that are used to determine a baseline of network performance with their functions.
  • Identify the alarm thresholds settings for LANalyzer for Windows (LZFW) that confirm to the guidelines suggested by Novell.
  • Identify the causes for the errors that are reported by the LANalyzer alarms.
  • Sequence the steps to be performed for analyzing an excessive network utilization.
  • Sequence the steps that are involved in analyzing excessive broadcast on a network.
  • Sequence the steps that are involved in analyzing excessive packets per second.
  • Trace the CRC errors by using LANalyzer for Windows.
  • Trace the cabling system problems by using LANalyzer for Windows.
  • Trace an incorrect frame type error by using LANalyzer for Windows.
  • Trace short packet errors by using LANalzyer for Windows.
  • Trace server overload problems by using LANalyzer for Windows.
  • Isolate the fault domain within token ring performance problems are occurring by using LANalyzer for Windows.
  • Trace performance problems caused by congestion by using LANalyzer for Windows.

Unit 3: Disaster Recovery
Duration: 2 Hour(s)

  • Identify the situation in which various data recovery options are used.
  • Repair a damaged volume by using the VREPAIR utility.
  • Repair damage to NDS by using the DSREPAIR utility.
  • Identify the methods for checking the reliability of the data backups.
  • Match the utilities that are available in Ontrack Data Recovery (ODR) for NetWare with their functions.
  • Install ODR software for NetWare on NetWare 5 server.

Novell: Integrating NetWare and Windows NT - Part 1

Course Contents

Unit 1: Windows NT: An Introduction
Duration: 2 - 3 Hour(s)

  • Select the most suitable operating system for a given networking environment.
  • Sequence the steps involved in logging in to a Windows NT workstation.
  • Match default user accounts with their characteristics.
  • Match default group accounts with their rights.
  • Identify the functions of the Windows NT Registry.
  • Match the Windows NT Registry subtrees with the information they store.
  • Match the administration utilities with the tasks that they help you perform.
  • Identify the tasks that can be performed using Disk Administrator.
  • Identify the tasks that can be performed using Network Neighborhood.
  • Identify the tasks that can be performed using Administrative Wizards.
  • Identify the tasks that can be performed using Server Manager.
  • Identify the tasks that can be performed using Event Viewer.
  • Identify the tasks that can be performed using System Policy Editor.
  • Create a user account in Windows NT Workstation by using User Manager.
  • Create a user account by copying an existing user account.

Unit 2: Windows NT Networking Environment
Duration: 2 - 3 Hour(s)

  • Identify the featues of Windows NT networking models.
  • Identify an appropriate protocol that can be installed with Windows NT based on a given networking scenario.
  • Identify the features of different file systems in Windows NT.
  • Identify the Windows NT share permission that should be assigned to a user based on a given scenario.
  • Identify the prerequisites to create a directory share in Windows NT.
  • Create a directory share in Windows NT from the Windows NT Explorer.
  • Identify the NTFS directory permission that should be assigned to a user based on a given scenario.
  • Grant an NTFS permission to a user account by using the pop-up menu.

Unit 3: Windows NT Server Networking Environment
Duration: 2 Hour(s)

  • Identify the features of Windows NT Directory Services.
  • Match the roles that can be assigned to a Windows NT server with their features.
  • Add a Windows NT workstation to a domain by using Server Manager.
  • Add a Windows NT workstation to a domain by using the Network Neighborhood icon.
  • Create a user account by using User Manager for Domains.
  • Create a user account by copying an existing user account.
  • Rename a user account by using the menu bar.
  • Disable a user account by using the menu bar.
  • Delete a user account by using the menu bar.
  • Set the logon hours for a user account by using User Manager for Domains.
  • Set the logon location for a user account by using User Manager for Domains.
  • Set the expiration date for a user account by using User Manager for Domains.
  • Identify the features of groups in Windows NT.
  • Identify the appropriate strategy recommended by Microsoft for implementing groups in a given Windows NT scenario.
  • Create a global group by using User Manager for Domains.
  • Create a local group by using User Manager for Domains.
  • Create a local group by copying an existing local group.
  • Add a global group to a local group by using the menu bar.
  • Modify group memberships by using the menu bar.
  • Modify the properties of a group by using the menu bar.
  • Delete a group by using the menu bar.

Novell: Integrating NetWare and Windows NT - Part 2

Course Contents

Unit 1: Managing Windows NT User Security
Duration: 2 - 3 Hour(s)

  • Match the methods that are used for implementing security in Windows NT and their functions.
  • Identify the Windows NT features that are used to control user access to resources.
  • Create an account policy for all the accounts in a domain by using User Manager for Domains.
  • Set a user rights policy for a user account by using User Manager for Domains.
  • Create an audit policy for a domain by using User Manager for Domains.
  • Identify the features of the types of user profiles.
  • Modify a local user profile by using Control Panel.
  • Create a roaming user profile by using User Manager for Domains.
  • Create a default roaming user profile by using User Manager for Domains.
  • Create a mandatory user profile by using the Windows NT Explorer.
  • Identify the functions of a system policy.
  • Set a system policy for a user by using the System Policy Editor.

Unit 2: Multiple-Domain Windows NT Networking
Duration: 2 - 3 Hour(s)

  • Identify the features of a trust relationship.
  • Identify the features of the types of trust relationships.
  • Establish a one-way trust relationship between two domains by using User Manager for Domains.
  • Identify the guidelines to be used for implementing groups across trusting and trusted domains.
  • Identify