MOS MOUS Outlook Certification Training XP
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Access 2002 CBT CD
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$150.00
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n74050d
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Word 2002 CBT CD
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$150.00
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n74020d
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Excel 2002 CBT CD
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$150.00
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n74030d
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Outlook 2002 includes fundamentals, proficient and expert training levels
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$150.00
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n74070d
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Frontpage 2002 CBT CD
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$100.00
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n74091d
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PowerPoint 2002 CBT CD
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$100.00
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n74041d
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Complete MS Office XP Curriculum CBT CDs (MOUS XP)
(includes Access 2002, Excel 2002, FrontPage 2002, Outlook 2002, PowerPoint 2002, Word 2002)
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$299.00
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n74011d
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Microsoft Outlook 2002 Training CD MOUS XP Certification
MS Outlook 2002 Fundamentals MOS MOUS Certification XP |
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 This MOS MOUS Certification course presents the learner with the basics of
Microsoft Outlook 2002. Individuals will learn how to open and reply to e-mail messages, insert attachments in messages and schedule appointments in the Outlook Calendar.
Learn To
• Start and exit Outlook 2002.
• Identify the components of the Outlook 2002 interface.
• Obtain help by using the Outlook 2002 Office Assistant.
• Open a Microsoft Office file attachment.
• Print a message attachment.
• Save a file attachment to a folder.
• Identify features of the Calendar.
• Schedule a single appointment.
• Edit a single appointment.
Audience
The intended audience for this course include Secretarial, Clerks, Typists CSRs Office Managers Web Designer-Developers System Administrators, and Database Administrators.
Typically learners will work in a networked environment that requires using e-mail for one-to-one, as well as group contacts and for arranging meetings and appointments through
Microsoft Outlook. Learners will need a basic knowledge of either Microsoft Office 97 or 2000 programs and be familiar with Windows 9X or later.
Total Learning Time
6 to 8 hours
Unit 1: Basic Messaging Features in Outlook 2002
2 - 3 hours
• Start and exit Outlook 2002.
• Identify the components of the Outlook 2002 interface.
• Obtain help by using the Outlook 2002 Office Assistant.
• Obtain help by using the Answer Wizard tab in the Outlook 2002 Help window.
• Identify features of the Inbox folder.
• Compose and send a message by using Outlook 2002.
• Check the spelling in a message by using Spelling Checker.
• Address a message by using an address list.
• Recall a message sent to a recipient.
• Set your default message format.
• Attach a document as a file attachment by using the Insert menu.
• Insert a signature into a message.
• Identify options available when sending messages.
• Read a message in the Preview pane and in its own window.
• Reply to a message by using the Reply and Reply to All buttons.
• Forward a message to a new recipient by using the Forward button.
• Print a message by using the File menu.
• Save a message as a text only file.
Unit 2: Outlook Intermediate Messaging Features
2 - 3 hours
• Open a Microsoft Office file attachment.
• Print a message attachment.
• Save a file attachment to a folder.
• Delete an unwanted message by using the standard toolbar.
• Flag a message for follow-up by using the Follow Up command.
• Mark a message.
• Sort messages by using column headings.
• Set AutoArchive options.
• Archive messages manually by using the Archive dialog box.
• Identify the settings options in the Other Settings dialog box.
• Match the built-in views that filter messages with their functions.
• Apply a filter to a list of messages by using the Filter dialog box.
Unit 3: Scheduling with Calendar
2 hours
• Identify features of the Calendar.
• Schedule a single appointment.
• Edit a single appointment.
• Apply a conditional format to an appointment in Calendar.
• Schedule a recurring appointment by using the Recurrence button.
• Edit a recurring appointment.
• Schedule an event.
• Delete an appointment and an event.
• Customize a built-in view in Calendar.
• Identify the calendar customization options available in the Calendar Options dialog box.
• Print a Calendar by using the options in the Print dialog box.
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MS Outlook 2002 Proficient MOS MOUS Certification XP |
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This MOs MOUS Certification course teaches common utilities within Outlook 2002 and will enable the learner to become proficient in using Outlook. The course covers the advanced
skills of scheduling meetings, Tasks, and working with Outlook Journal and Notes.
Learn To
• Plan a single meeting by inviting attendees and booking a resource.
• Plan a recurring meeting.
• Invite an additional attendee to a scheduled meeting.
• Identify features of the Tasks folder.
• Create a single task.
• Create a recurring task.
• Organize the contents of an Outlook folder by using the Organize button.
• Search for a message across components.
• Create a folder in Outlook 2002.
Audience
The audience for this course includes Secretarial, Clerks, Typists, CSRs, Office Managers, Web Designer-Developers, System Administrators, and Database Administrators. Typically
learners will work in a networked environment which requires using e-mail for one-to-one, as well as group contacts as well as for arranging meetings and appointments through Microsoft
Outlook. Outlook Proficient User requires a higher level of skill as it presupposes some familiarity with the software. Learners taking Microsoft Outlook 2002 Proficient User should
have completed the Microsoft Outlook 2002 Fundamentals course (74070).
Total Learning Time
8 hours
Unit 1: Arranging Meetings and Contacts
2 hours
• Plan a single meeting by inviting attendees and booking a resource.
• Plan a recurring meeting.
• Invite an additional attendee to a scheduled meeting.
• Respond to a meeting request.
• Reschedule a recurring meeting.
• Propose a new meeting time.
• Cancel a meeting.
• Publish free/busy time for other Outlook 2002 users to view.
• View the free/busy time of another user.
• Identify features of the Contacts folder.
• Create a new contact by using the File menu.
• Sort a list of contacts by using fields.
• Flag a contact for follow-up.
• Track activities by linking contacts and activities.
• Customize a built-in Contacts view.
• Identify the custom options available for Contacts.
Unit 2: Working with Tasks, Journal, and Notes
3 hours
• Identify features of the Tasks folder.
• Create a single task.
• Create a recurring task.
• Edit a recurring task.
• Customize a built-in Tasks view.
• Identify the customization options available for tasks in the Options dialog box.
• Assign a task to a contact.
• Respond to a task request.
• Send a status report for an assigned task to another user.
• View an assigned task.
• Identify features of the Journal folder.
• Create a new Journal entry manually.
• Edit a Journal entry.
• Customize a built-in Journal view.
• Create a note by using the File menu.
• Assign a category to a note.
• Customize a built-in Notes view.
Unit 3: Integrating and Customizing Outlook 2002
3 hours
• Organize the contents of an Outlook folder by using the Organize button.
• Search for a message across components.
• Create a folder in Outlook 2002.
• Move an item between folders.
• Add and delete buttons from a toolbar.
• Customize an Outlook 2002 menu.
• Add a shortcut to the Outlook bar.
• Send contact information in a message.
• Identify features of Outlook Today.
• Create an Outlook item from an existing item by using the AutoCreate feature.
• Customize the Outlook Today view.
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MS Outlook 2002 Expert (MOUS XP) |
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This course teaches the advanced features of Outlook 2002 and will enable the learner to become an expert user. Message formats and templates, security tools and network
configuration newsgroups, instant messaging and working remotely topics are covered in the course. It assumes the learner has taken the Outlook Fundamentals and Proficient User courses.
Learn To
• Identify characteristics of the Rules Wizard.
• Create a message template.
• Open a customized message template.
• Identify folder types in Outlook 2002.
• Grant a user permission to a folder in Outlook 2002.
• Access another user's folder.
• Identify advantages of using offline folders.
• Identify the advantages of using remote mail.
• Create an offline folder file.
Audience
The audience for this course includes Secretarial, Clerks, Typists, CSRs, Office Managers, Web Designer-Developers, System Administrators, and Database Administrators. Typically
learners will work in a networked environment which requires using e-mail for one-to-one, as well as group contacts as well as for arranging meetings and appointments through Microsoft
Outlook. Microsoft Outlook 2002 Expert User requires a higher level of skill as it presupposes some familiarity with the software. Learners for Expert User should have taken Microsoft
Outlook 2002 Fundamentals (74070) and Microsoft Outlook 2002 Proficient User (74071).
Total Learning Time
6 to 8 hours
Unit 1: Exploring Communication Options
2 - 3 hours
• Identify characteristics of the Rules Wizard.
• Create a message template.
• Open a customized message template.
• Change the default format for all new messages.
• Identify options available when sending and receiving messages.
• Identify the characteristics of e-mail security and encryption options.
• Specify the security zone that you want Outlook to apply to messages.
• Obtain a digital certificate.
• Add a digital signature to a message.
• Swap digital certificates with another user.
• Send an encrypted message to a recipient.
• Create a personal address book with entries.
• Create a personal distribution list with entries.
• Select a user profile at Outlook startup.
• Send a fax.
• Select an answer mode option for receiving a fax.
• Subscribe to a newsgroup by using Outlook 2002.
• Identify the characteristics of newsgroup messages in Outlook Newsreader.
• Post a message to a newsgroup by using Outlook 2002.
• Schedule an online meeting.
• Sequence the steps in the procedure to enable Instant Messaging by using the New Instant Messaging Virtual Server Wizard.
• Send a message by using the Instant Messaging feature.
Unit 2: Sharing and Integrating Outlook 2002
2 - 3 hours
• Identify folder types in Outlook 2002.
• Grant a user permission to a folder in Outlook 2002.
• Access another user's folder.
• Assign a home page to a folder.
• Identify characteristics of standard forms in Outlook 2002.
• Customize a standard form in Outlook 2002.
• Publish a customized form to a folder in Outlook 2002.
• Identify the functions of the Import and Export Wizard.
• Perform a mail merge by using contact information.
• Add a shortcut to an Office file to the Outlook bar.
Unit 3: Working Offline and Remotely
2 hours
• Identify advantages of using offline folders.
• Identify the advantages of using remote mail.
• Create an offline folder file.
• Synchronize an offline folder automatically.
• Configure Outlook 2002 to open offline.
• Identify functions of the Internet Connection Wizard.
• Specify a dial-up connection.
• Download a message header.
• Mark and download a message body.
Testing Information
Tests are administered through
Microsoft
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